Contact Us

We want our customers to get optimal value from their Alert Logic products. From initial questions about products and services to provisioning to ongoing support, Alert Logic is here to help you to answer your questions and maximize your investment.

  • Corporate Headquarters
    Alert Logic, Inc.
    1776 Yorktown, 7th Floor
    Houston, TX 77056
  • Toll Free: +1.877.484.8383
    Local: +1.713.484.8383
    Fax: +1.713.660.7988
    E-mail: info@alertlogic.com
  • UK Office
    1 Farnham Rd
    Guildford
    Surrey
    GU2 4RG
    United Kingdom
    Local: +44 (0) 203 011 5533
    E-mail: info@alertlogic.com
 

Customer Support

  • Technical Support

    For issues regarding our products or services or to speak with an analyst in our Security Operations Center, contact our technical support team.

    877.484.8383 (option 2)
    support@alertlogic.com

  • Sales

    For information about Alert Logic products and services, or how to become a partner, contact our sales team.

    877.484.8383 (option 3)
    info@alertlogic.com

  • Accounting

    For inquiries related to customer invoices, accounts payable, or other accounting matters, contact our accounting department.

    877.484.8383 (option 4)

Status Information

Information for key components of the Alert Logic solution.

Status Information

  • Maintenance Details

    We are not having scheduled maintenance.

  • Web Interface Availability

    Threat Manager

    Log Manager

    Web Security Manager

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