Alert Logic Customer Support

Providing expert care with our expert systems

We want our customers to get optimal value from their Alert Logic products. From initial questions about products and services to provisioning to on-going support, Alert Logic is here to help you to answer your questions and  maximize your investment.

Support

Get your product questions answered by our customer support technicians from 6am to 6pm Central (-6GMT).

support@alertlogic.com

877.484.8383 Option 8

SOC

Subscribers to our ActiveWatch and LogReview services can contact our analysts directly about security incidents.

security@alertlogic.com

877.484.8383 Option 2

Sales

For information about Alert Logic products and services, or how to become a partner, contact our sales team.

info@alertlogic.com

877.484.8383 Option 1

Stay informed about upcoming maintenance windows and status of the Threat Manager and Log Manager portals at http://www.alertlogic.com/status.