GDPR Compliance Agreement

While GDPR does not introduce new requirements that are significantly different from our existing practices, we are hard at work to ensure our existing investments in privacy, security, and operational processes will meet the applicable requirements of GDPR compliance by the implementation date of 25 May 2018.

As a global company with customers around the world, the protection of the personal data of our customers and their end-users has been and will continue to be a priority. EU General Data Protection Regulation (GDPR) represents an opportunity to continue our commitment to the protection of personal data.

Alert Logic already participates in the EU-U.S. Privacy Shield Framework and is compliant with current applicable EU data protection rules.  Alert Logic’s robust security and privacy practices and principles ensure that we are on the leading edge of security and privacy.  While GDPR does not introduce new requirements that are significantly different from our existing practices, we are hard at work to ensure our existing investments in privacy, security, and operational processes will meet the applicable requirements of GDPR compliance by the implementation date of 25 May 2018.

Here are some of the ways in which we are currently providing assurance to our customers regarding the transfer of their personal data and achieving GDPR compliance:

Data Security

Alert Logic maintains rigorous technical and organisational security practices and measures both in how we handle customer data, including any personal information located therein, but also in the capabilities our services and products provide to assist you in safeguarding your data. We continue to evaluate industry standard practices with respect to data privacy and information security and strive to continuously meet or exceed those standards.

GDPR-Compliant Customer Data Protection Agreement

Alert Logic is pleased to offer a revised, GDPR-compliant Data Protection Agreement (DPA) incorporating: (1) the EU Standard Contractual Clauses (also known as the EU Model Clauses); (2) Alert Logic’s Technical and Organisational Data Security Measures; and (3) a GDPR-specific agreement. This GDPR-compliant DPA ensures that any transfer of personal data outside the European Economic Area in connection with your relationship with Alert Logic will be performed in compliance with the GDPR.

Privacy Shield

Alert Logic also demonstrates its commitment to maintaining appropriate privacy and security standards around the collection, use, transfer, and retention of personal data from the EU by participating in the EU-U.S. Privacy Shield Framework.