Alert Logic’s ability to monitor and manage the solution remotely has made it more cost-effective for us. Just to be able to log in and see what’s happening on my network is impressive. Before, I didn’t know if there were attacks on my firewall 100 times a day or once a month. Now, I can see there’s a couple here or a couple there and the Threat Manager product rates them for me. I can then drill down and see exactly what they are.Anthony Garmont, Network Administrator
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The non-profit Artis-Naples in Naples, Florida is home to the 85-piece Naples Philharmonic Orchestra. The 99,000-square-foot center is the premier performing arts hall in Southwest Florida and hosts more than 400 events annually, including worldclass dance, opera, classical, and popular music and Broadway musicals. The center includes a 1,425-seat main hall, a 200-seat black box theater and four museum-quality art galleries. Garmont strives to safeguard sensitive customer data as he works to secure the network and comply with PCI Data Security Standards.
For the past six years, network administrator Anthony Garmont has watched the center’s IT infrastructure grow from one to ten servers, including four SQL servers. With 100 desktop systems serving 420 full- and part-time employees, Garmont must support and ensure the network’s security, including four different Point-of-Sale systems. Since the non-profit Artis-Naples is donation-driven, Garmont knew that any potential security incident would be extremely detrimental to the center’s image. “People who donate their money expect a certain amount of discretion. A security incident would look very bad,” he noted. Garmont also wanted to gain a comprehensive view of his network traffic.
I wanted to protect us and have more visibility into our network. If something did happen, I wanted the information to be there, readily available.Anthony Garmont, Network Administrator
With Alert Logic, he discovered that a network threat sensor could be placed on his network that would be remotely monitored by security experts in Alert Logic's Security Operations Center. "After I discussed the issues of PCI compliance, my boss decided we couldn't afford not to do this. The alternative was to go out and buy $50,000 worth of software but then I wouldn't even have the time to manage it," Garmont said.
"We didn't have the resources to deploy the solution and keep it running. We required a hosted solution and a threat monitoring service," he said.
"Alert Logic’s ability to monitor and manage the solution remotely has made it more cost effective for us," explained Garmont. Alert Logic’s product portal is accessible from any browser, and is designed to look and behave like it is an on-premises product even though most of the solution’s “moving parts” are hosted in Alert Logic's datacenter.
Garmont is also impressed with Alert Logic's vulnerability scanning. On his first vulnerability scan, he found "there were 200- 300 patches missing on a server that runs our call center solution. At least now, I know it's vulnerable. It’s opened my eyes to it."
"Just to be able to log in and see what’s happening on my network is impressive. I can see what kind of traffic is coming in and out of the network. Before, I didn't know if there were attacks on my firewall 100 times a day or once a month. I had no idea. Now, I can see there's a couple here or a couple there and the product rates them for me. I can then drill down and see exactly what they are," Garmont noted.