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Alert Logic vs Secureworks

Alert Logic vs. Secureworks – Comparison and Insights

Why Customers Choose Alert Logic’s 24/7 Managed Detection and Response (MDR)

Alert Logic is the industry’s first SaaS-enabled managed detection and response (MDR) provider, delivering unrivaled security value. Our purpose built technology and team of MDR security experts protect your organization and empower you to resolve whatever threats may come.

  • 18 Years: SOC experience in North America and Europe
  • Cloud Security: Cloud integration, container IDS and WAF
  • Threat Research: Reduces dwell time and stops attacks before they start
  • Over 4,000 Customers: Generating more than 60 billion log messages per day

If you’re considering Secureworks vs. Alert Logic for managed detection and response (MDR), here are some questions you should ask:

How do they determine your pricing and coverage?

Alert Logic provides flexibility to choose the most appropriate level of protection for each of your assets to ensure you have the right coverage and achieve the desired security outcome at the best possible cost for your business. With Alert Logic there is no “one size fits all” pricing and we make it easy for you to add coverage for specific assets directly within the product interface. We also keep account management simple and consistent across your account, regardless of the mix of coverage you need across your environment.

How comprehensive is their coverage of AWS, Azure and Google clouds?

Alert Logic is a cloud security pioneer. We collect and analyze ingress, egress and lateral network traffic from across all cloud and hybrid environments.

How many agents must be deployed to monitor logs and to detect network intrusions?

Alert Logic utilizes one universal agent within our network intrusion detection system (IDS) and log management services as the means of collecting host information from our customers and clients.

The agent binds to the network interface of the machine on which the agent has been installed to accomplish network IDS. The same agent collects logs from host machines where the agent is installed for log management. Agent deployment and information collection can be completed in as little as 15 minutes across thousands of nodes.

Do I pay per escalation when there is a serious activity in my environment?

No! As an Alert Logic customer, our commitment is to be your partner, protecting your business from cyber threats. We believe in delivering security outcomes, escalations are part of the process so you will not pay per escalation. When we observe increased activity that warrants closer monitoring and/or response, our global SOC will contact you directly for follow-up. We will work with you on remediating vulnerabilities that improve your security posture and resolve active incidents.

What is their response SLA?

Alert Logic security experts notify you of problems within 15 minutes. You’ll get alerted on what was discovered with recommended steps to take. Alert Logic understands minutes count, the longer you wait the more likely an issue can create meaningful harm to your business.

What visibility do they have into container traffic?

Alert Logic provides the industry’s only network intrusion detection solution and log management for containers. We detect threats to containers running on AWS, Azure, and on-premises deployed Docker, AWS Elastic Container Service (ECS), Kubernetes, AWS Elastic Beanstalk, and CoreOS.

How many log sources do they ingest to improve threat detection?

Alert Logic features a cloud-based log management solution that ingests log data from hundreds of sources that already exist in your environment. This includes logs generated from antivirus, threat management, web server, database, endpoint detection, networking and cloud providers. Plus, Alert Logic log management is powered by a massive processing grid that will search logs in a consistent, reliable manner without creating complex queries or custom reports.

Scalable MDR Platform

Alert Logic’s proprietary platform analyzes network traffic, providing coverage across your entire attack surface and bringing together asset visibility and security analytics for cloud, networks, applications, and endpoints in on-premises, hybrid, and cloud environments.

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Trusted by the World’s IT Security Teams

What Our Customers Say

Bill Thornton

Vice President ,Tango

“Tango immediately saw the benefits after the Alert Logic team of experts detected attack patterns coming from China and made recommendations to our Tango team on how to address them. We implemented those recommendations immediately to ensure none of the traffic coming from that area could have access to our system.”


Lee Ramsey

Co-Founder , Pre-Fi

“We would have needed multiple vendors to be able to do what we are doing with just Alert Logic. If I were talking to one of my colleagues in the industry who is looking for a cybersecurity solution, I would recommend Alert Logic, hands down. I’ve never seen such a comprehensive cybersecurity solution ever.”