Why You Need Managed SOC Services

A security operations center (SOC) comprised of highly skilled and experienced cybersecurity experts who monitor IT environments 24/7 is a foundational element of an effective managed detection and response (MDR) solution. When you choose Alert Logic MDR as your security solution, you’ll have trusted experts from our SOC as part of your team, eliminating the need to manage an in-house SOC and any added costs.

Following are some of the top cybersecurity challenges that organizations must grapple with today:

The number of attacks is increasing

With more data, applications, systems, and other assets stored in vulnerable cloud locations than ever, threat actors are stealing an enormous volume of customer and enterprise data. In many cases, this data theft leads to an extortion for ransom, which can lead to extensive financial loss and reputational damage.

As organizations become more complex, so, too, are cyberattacks

Today’s IT environments that often include public cloud, private cloud, and on-premises assets are not only more complex but increase security vulnerabilities that can be identified and exploited by threat actors.

There is a global shortage of cybersecurity personnel

Hiring qualified cybersecurity professionals with the necessary skills and expertise to protect against threats to your organization is extremely challenging. And even when you have qualified in-house staff, ensuring they have the right ongoing training to be out in front of the latest security trends and developments is difficult and expensive.

Learn more: Bridging The Cybersecurity Talent Shortage [Guide]


The development of new applications far outpaces security

Time to value is critical for organizations working to stay ahead of market demands and meet customer expectations. With the rapid development of new applications and workflows, security can become an afterthought. Businesses often only consider security when a problem emerges, which usually results in higher costs.

Traditional-style attacks are still effective

Despite the increasing sophistication of security attacks, threat actors still rely on traditional methods to penetrate critical systems and exfiltrate sensitive data. Phishing, ransomware, and other malware attacks remain among the most common types of breaches, and organizations must continue to employ best practices to guard against them.

Building an internal SOC is expensive

A fully staffed security operations center requires at least 11 full-time employees, which is challenging considering the industry shortage in personnel. The costs to hire, salaries, ongoing training, turnover, and the security toolset can be cost-prohibitive for many organizations.

Learn more: Is an In-House, DIY SOC Right for Your Organization? [Solution Brief]

Features of the Alert Logic SOC

At Alert Logic, our team of highly experienced cybersecurity professionals work with your organization to craft a security strategy that fits your specific needs. Our SOC is part of our broader MDR solution, which provides you with the platform, personnel, expertise, and experience you need to detect, investigate, respond to, and mitigate threats before they do damage to your business.

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Centralized Security Platform

Our MDR security platform provides a dashboard view of all security alerts, analysis, recommendations, and other threat information so you can easily navigate the threat landscape and take appropriate action to mitigate risk.

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Your Own Assigned Analyst

With Alert Logic’s MDR Enterprise solution, you’ll be assigned a dedicated security analyst for your account.

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Collaboration with Your Current Security Environment

Alert Logic’s managed services work in tandem with your in-house security team, processes, and operations to strengthen and optimize your capabilities and help meet your identified security outcomes.

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Unrivaled Cloud Security Expertise

Our team has the skills, experience, and expertise to monitor your security infrastructure no matter how complex or difficult. Our experts stay abreast of all the latest developments in cloud computing to be prepared to address emerging security trends.

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The Alert Logic Approach

We take a holistic approach to managed security solutions, providing organizations with 24/7, end-to-end security coverage so they can feel confident knowing every serious attempt to breach their systems will be detected and thwarted. Here’s a look at our process:

  • Collect: We collect massive volumes of raw data from across your entire security stack, including packets, logs, and HTTP/HTTPs.
  • Inspect: We conduct routine assessments of your raw data to draw out any observations of note that could point to a security alert.
  • Analyze: We perform a full analysis of all security alerts to learn the nature of each alert and possibly elevate them to incident status.
  • Investigate: We investigate all incidents to understand the seriousness of each one and judge whether further action is needed.
  • Escalate & notify: We classify all threats and validate incidents. If any high or critical incidents arise, we call your security team within 15 minutes of detection with remediation guidance.
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Benefits of our Managed SOC

Complete and comprehensive threat analysis

The Alert Logic team conducts a full analysis of your security detection systems and log information and assesses the legitimacy of different security alerts. We notify your team only if we detect a real security breach. You no longer have to waste time and energy worrying about and addressing false positives, devoting your resources only to those security alerts that pose a problem.

24/7 coverage for maximum peace of mind

Cybersecurity breaches can happen at any time of the day, and the team at Alert Logic is ready no matter when bad actors choose to strike. We have hundreds of cybersecurity professionals located across the world, ensuring someone is monitoring your threat detection and incident response protocols at all hours of the day (and night). 

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Major resource savings

One of the chief benefits of partnering with Alert Logic is that you gain access to a trusted team of cybersecurity experts with the latest insights and tools needed to maximize your security posture. You’re able to save resources that otherwise would be devoted to cybersecurity and refocus them on other revenue-generating initiatives.

Customized security approach

Alert Logic understands that every organization has its own unique security needs and challenges. That’s why our MDR solutions are tailored to match the security requirements of every asset in your infrastructure, ensuring you’re getting a security solution that best helps you protect against and mitigate all potential security threats. 

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“We saw benefit in Alert Logic the first day we switched on the first appliance and started monitoring. Literally within 15 minutes, our Alert Logic SOC analyst called us to make us aware of some security threats and vulnerabilities that they detected right away.”

Edward Merrett

Security Operations and Incident Response Manager

“Tango immediately saw the benefits after the Alert Logic team of experts detected attack patterns coming from China and made recommendations to our Tango team on how to address them. We implemented those recommendations immediately to ensure none of the traffic coming from that area could have access to our system.”
Wayne Moore

Head of Information Security

“Partnering with Alert Logic allows me to keep a leaner team. Also, instead of drowning in false positives, we only have to wake up at night when there’s an actual problem.”
Bill Thornton

Vice President

“Our current team would have to be twice the size to be able to give ourselves the kind of coverage that we’re getting with Alert Logic.”

Cheng Zhou

Director of Site Reliability Engineering

“With Alert Logic, we have a cybersecurity solution that consistently works. Solution deployment is also quick and can be done in a matter of minutes.”

Antoine Noel

Chief Information Security Officer


Need more information about SOC as a service to help you guide your decision? Browse our FAQs index for answers to some of the cybersecurity industry’s most frequently asked questions:

What is managed SOC?

Our managed SOC is an integral element of our MDR solution, where our expert team manages your threat detection and incident response processes. With our SOC, your organization has the flexibility to protect your critical systems without the added costs that come with building your own teams and infrastructure.

What are the benefits of managed SOC services?

With managed SOC as part of an MDR solution, organizations can offload many internal security costs while still ensuring they’re safeguarding the security of their enterprise and consumer data. Organizations can then refocus those savings to other areas of their business to help drive innovation and fuel growth.

What’s the difference between managed SOC and SIEM?

SIEM (security information and event management) is a security solution that gives organizations insights into potential security threats across business networks via centralized collection and analysis of normalized security data pulled from a variety of systems. Whereas SIEM aims to detect attacks, a managed SOC as part of an MDR solution goes further to exposes vulnerabilities within a system, application logs, analyzing user behavior and activity which can lead to early indications of an attack. 

Learn more: SIEM Solutions for Security: What Vendors Won’t Tell You [Whitepaper]

How does managed SOC pricing work?

We build our detection & response pricing, which includes our managed SOC, to meet your desired security outcomes in a cost-effective, scalable way. As there are no hidden fees, unexpected charges or cost uncertainty, you’ll be able to predictability budget for security.

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