Ecommerce Group

The business benefit we get from Alert Logic is basically staying online. I can't quantify how much we would lose if we wouldn’t be online, but having Alert Logic gives us an almost 99% guarantee we will be online as much as possible and be secure.

Steven Van Wichelen, Managing Director

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Online and Secure Around the Clock
Network Availability for E-Commerce

Ecommerce group is an online intermediary company, seeking out online opportunities and developing applications to meet today’s customer demands. One of Ecommerce Group’s products, Rental Car Group, is simplifying the car rental industry by creating a one-stop price aggregator solution for major and local car rental services. Known as one of the largest independent car rental brokers, Rental Car Group provides secure online bookings for major airports and cities around the world. Customers can compare quotes from different providers in their specific location to get the best experience possible, no matter where they are.

The Challenge

With bookings happening 24x7 around the globe, Rental Car Group’s number one priority is availability. Steven Van Wichelen, Managing Director at Ecommerce Group, stressed the importance of consistent application performance, adding that any downtime would cause a significant loss to the business. With this in mind, he sought after a security solution that would meet his availability needs without slowing down operation.


Having Alert Logic gives us an almost 99% guarantee we will be online as much as possible and be secure.

Steven Van Wichelen, Managing Director

Why Alert Logic?

Van Wichelen discovered Alert Logic to help in their application performance endeavors. One of the main reasons he favored the managed security provider was for continuous network monitoring for suspicious traffic and application monitoring for potential vulnerabilities. The second reason was that the security experts at Alert Logic acted like an extension of his team at Ecommerce Group. Van Wichelen explained that the Alert Logic team took the time to best understand the business Rental Car Group and tailored their security solution to best fit their environment and to maximize their solution potential.

The Results

All in all, Van Wichelen is very happy with the progress he has achieved within his partnership with Alert Logic. He pointed out that “having Alert Logic gives us an almost 99% guarantee we will be online as much as possible and be secure.” The collaboration between Van Wichelen’s team and the Alert Logic team is what makes them so effective. Van Wichelen concluded his interview by explaining that the relationship he has with Alert Logic “feels like family.”