Why Customers Choose Alert Logic’s 24/7 Managed Detection and Response (MDR)
Alert Logic is the industry’s first SaaS-enabled managed detection and response (MDR) provider, delivering unrivaled security value. Our purpose built technology and team of MDR security experts protect your organization and empower you to resolve whatever threats may come.
- 18 Years: SOC experience in North America and Europe
- Cloud Security: Cloud integration, container IDS and WAF
- Threat Research: Reduces dwell time and stops attacks before they start
- Over 4,000 Customers: Generating more than 60 billion log messages per day
If you’re considering Rapid7 vs. Alert Logic for managed detection and response (MDR), here are some questions you should ask:
How much experience does Rapid 7 have delivering a managed security solution rather than just a SaaS offering?
Since 2002, Alert Logic has been 100% focused on protecting customers from cybersecurity threats. The Alert Logic Security Operations Centers (SOC) are based in North America and Europe, operating 24/7 and are fully-staffed with more than 150 analysts that have seen it all. With over 200,000 threat investigations under their belts, our team understands cybersecurity, cloud and other critical technologies and the context of security within our customer’s business.
What is their response SLA?
Alert Logic security experts notify you of problems within 15 minutes. You’ll get alerted on what was discovered with recommended steps to take. Alert Logic understands minutes count, the longer you wait the more likely an issue can create meaningful harm to your business.
Do I have to pay per escalation when there is serious activity in my environment?
No! As an Alert Logic customer, our commitment is to be your partner, protecting your business from cyber threats. We believe in delivering security outcomes, escalations are part of the process so you will not pay per escalation. When we observe increased activity that warrants closer monitoring and/or response, our global SOC will contact you directly for follow-up. We will work with you on remediating vulnerabilities that improve your security posture and resolve active incidents.
How does their customer base help protect me if their underlying platform is a managed SIEM?
Alert Logic’s Managed Detection and Response (MDR) platform was purpose-built to leverage learnings from across our customers to create a community defense, delivering an additional layer of protection for all customers. Alert Logic tracks new vulnerabilities, emerging threats and the use of new exploits across our customers. Our proprietary MDR platform makes it possible to bring together this threat data, research, and attack behaviors from hundreds of thousands of systems and efficiently analyze it to identify threats and provide recommendations to our customers. While standalone SIEM products take time to “train” before providing insights, Alert Logic customers have the wisdom and knowledge gained from more than 4,000 customers from the minute they are deployed.
How does their threat research data help me?
Alert Logic employs an army of researchers, data scientists, and developers who sit atop a uniquely large, deep and clean set of network, log and HTTP session data (more than 30 petabytes). It is consistently and continuously collected from cloud and on-premises data centers and thousands of companies worldwide, giving our experts more insight into your adversaries and how to detect and disrupt them. With Alert Logic, proactive threat hunting is standard and ongoing.
Is there a limit or additional cost for incidental support?
No! Experts in our SOC proactively alert you when there are verified incidents that you need to pay attention to and will provide remediation advice. After nearly 20 years as a cybersecurity specialist, we understand that constant vigilance is required, so Alert Logic has no limits on support incidents.
Scalable MDR Platform
Alert Logic’s proprietary platform analyzes network traffic, providing coverage across your entire attack surface and bringing together asset visibility and security analytics for cloud, networks, applications, and endpoints in on-premises, hybrid, and cloud environments.
Trusted by the World’s IT Security Teams
What Our Customers Say
Vice President ,Tango
“Tango immediately saw the benefits after the Alert Logic team of experts detected attack patterns coming from China and made recommendations to our Tango team on how to address them. We implemented those recommendations immediately to ensure none of the traffic coming from that area could have access to our system.”
Co-Founder , Pre-Fi
“We would have needed multiple vendors to be able to do what we are doing with just Alert Logic. If I were talking to one of my colleagues in the industry who is looking for a cybersecurity solution, I would recommend Alert Logic, hands down. I’ve never seen such a comprehensive cybersecurity solution ever.”