Home / Resources / Solution Briefs / Alert Logic MDR Customer Experience

Alert Logic MDR Customer Experience


VIEW AS PDF             Request Pricing >

Cybersecurity Made Easy

Fortra’s Alert Logic Managed Detection and Response (MDR) is the only solution that delivers the most comprehensive MDR coverage for public clouds, SaaS, on-premises, and hybrid environments. Since no level of investment prevents or blocks 100% of attacks, you need to continuously identify and address breaches or gaps before they cause real damage.

For most organizations with limited expertise and a cloud-centric strategy, this level of security may seem out of reach. Our cloud-native technology and experienced team of security experts protect your organization 24/7 and ensures you have the most effective response to resolve whatever threats may come.

Market-Defining Leader

At Alert Logic, we work to eliminate the constant fear of the impact from cyberthreats and attacks. Through technology, threat intelligence, and expertise, we provide meaningful security outcomes to more than 2,500 organizations worldwide.

Alert Logic MDR’s strength in securing cloud, hybrid, and on-prem environments gives you access to the unrivaled automation, visibility, and compliance so you can confidently leverage all the benefits of your security investment.

Comprehensive Coverage

We’re customer-obsessed with an unwavering belief that organizations must be both pre- and post-breach secured. Alert Logic MDR has you covered by maximizing the ability to detect and respond to threats while minimizing the impact of successful attacks.

PreBreach Boom Post Breach

Delivering Continuous Customer Value

With Alert Logic, cybersecurity tailored to your organization’s desired outcomes isn’t a paid upgrade or a separate feature. Our solution will be delivered at a personalized level providing exceptional customer experience and value. We deliver industry-leading service value every step of the way — from our simplified onboarding experience to ensuring you get the most value from your investment on a continuous basis.

From the Beginning …

A team of dedicated security and customer success experts work directly with you to ensure you receive unrivaled security for your environment. Our team will be there to guide you through your MDR journey.

Continuous Engagement

Your team of Alert Logic security experts will be your trusted advisors dedicated to your continuous success.

  • Comprehensive, 24/7 monitoring and coverage
    across your environment
  • Insights and remediation guidance to improve your
    security posture
  • Dedicated technical support and engineers (people, not bots)
  • Automation at your own pace
  • Seamlessly coexists with your security environment
  • Cloud-based security expertise
  • Service value reviews focused on optimizing
    your security investment


Ready to learn more?

Request a demo to get started.

Ready to protect your company with Alert Logic MDR?