Report Recognizes Alert Logic’s ‘Very Strong Customer Satisfaction Rating’ and Cloud-Based Delivery model
HOUSTON, TX – January 10, 2013 – Alert Logic, the leading provider of Security-as-a-Service (SaaS) solutions for the cloud, announced today it was among the select companies that Forrester Research, Inc. invited to participate in its new report, “The Forrester Wave™: Emerging Managed Security Service Providers, Q1 2013.” In this evaluation, Forrester named Alert Logic a leader in the emerging MSSP category, crediting Alert Logic’s very strong customer satisfaction rating, business and technical value and Service Level Agreement (SLA) adherence, as well as its portal.
“Alert Logic’s cloud-based delivery model demonstrates what’s possible for cloud-based services and security,” said the report.
Forrester Research evaluated 10 emerging MSSPs, each of which offer competent security technology skills, effective pricing, excellent customer service, experienced and trained staff, and flexibility. Each emerging MSSP was evaluated on 15 criteria grouped into three categories: current offerings, strategy and market presence.
“The Leaders all had the common characteristics of sound technology, strong execution, and good to great strategies,” said the report. Alert Logic was one of the vendors deemed to be a Leader in part for “their ability to execute for their clients.” Leaders “plan to continue investing their MSS offerings to make sure they remain competitive and advance in the marketplace.”
“I am pleased Forrester Research is recognizing that emerging players deserve a hard look because they offer comprehensive, professionally delivered security services, and I’m proud that Alert Logic is named a leader in this Forrester Wave,” said Gray Hall, president and CEO of Alert Logic. “We look forward to continuing to raise the bar for product innovation in cloud security through our upcoming new products, expanding partnerships and increasing customer adoption.”
Alert Logic provides a comprehensive, cloud-based portfolio of SaaS solutions incorporating advanced security tools, expert security services and an integrated Security Operations Center (SOC) to continually assess and monitor customer environments. Alert Logic’s cloud-powered security products, including Threat Manager, Log Manager and Web Security Manager, combined with its Managed Security Services, ActiveWatch and LogReview, ensure customer data remains safe and audit-ready as new threats develop and regulations evolve.
Download the full report here: http://alrt.co/VHi8uP.
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