Alert Logic MDR Professional

Customer Success Team

A cornerstone of our customer-first security strategy is our dedicated team of experts. The Alert Logic MDR team, composed of our SOC team, customer success managers, analysts, and threat researchers, is fully committed to your success. Recognizing that threats can arise at any time, our team works tirelessly around the clock, continuously monitoring and detecting potential risks to ensure your peace of mind.

Emerging Threat Response

Alert Logic MDR provides our security experts an unparalleled view of attacker behavior across hundreds of thousands of systems. Threat hunters work with this data and intelligence gathered from the security community and industry feeds to identify emerging threats that can affect our customers. Our SOC team uses threat-hunting methods to search through massive data sets to identify customers who may be affected by these threats, alert them to vulnerable systems, and work with them to stop attacks before they happen. With hundreds of new vulnerabilities uncovered every week, this capability, combined with detection of well-known and established threats, is critical to protect your organization.

Alert Logic Intelligent Response

Alert Logic Intelligent Response relieves IT and security departments of repetitive response tasks and minimizes the need for constant administration. Our flexible, scalable, and integrated approach to protect your entire IT estate provides all essential elements through Alert Logic Intelligent Response: multiple user experiences, recognition of risk profiles, broad coverage of sources, advanced detection capabilities, options for levels of automation, the ability to initiate actions, and a growing range of use cases.

^† Alert Logic MDR Enterprise requires Alert Logic MDR Professional licenses for protected assets included in the Alert Logic MDR Enterprise service
* Log retention is always online, no restriction on search window exists and more than 12 months retention is available upon request